1. Information We Collect

1.1 Information You Provide

We collect information that you actively submit to us when filling out forms, requesting an estimate, or communicating with our team. This includes:

• Contact information such as your name, email address, phone number, and mailing address
• Details about your property and the remodeling project you are interested in
• Preferences and notes you provide during consultations
• Payment information (collected securely through trusted third-party processors)

1.2 Information Collected Automatically

When you use our website, we automatically gather some technical information, such as:

• Device type, browser type, and operating system
• IP address, geolocation data (approximate), and referral URLs
• Website usage statistics, including pages viewed, time spent, and navigation patterns

1.3 Third-Party Sources

We may also receive information about you from partners, such as advertising networks, referral platforms, or analytics tools, which help us better understand how customers find and interact with G1 Remodeling.

2. How We Use Information

The information we collect allows us to serve you more effectively. We may use it for the following purposes:

• Providing project estimates, scheduling site visits, and delivering remodeling services
• Communicating updates, confirmations, and important project reminders
• Sending occasional promotional messages about new services or offers (with your consent)
• Improving our services, website functionality, and customer experience
• Ensuring compliance with applicable legal, regulatory, or contractual obligations

We never use your personal information in ways that are incompatible with the purposes outlined in this policy without first obtaining your consent.

3. SMS/Text Messaging Privacy

By providing your mobile number, you consent to receive SMS/text messages from G1 Remodeling. We understand that your trust is important, and we handle SMS communication responsibly:

3.1 Purpose of SMS

We send SMS messages to keep you informed about:

• Appointment confirmations and reminders
• Project updates and time-sensitive information
• Estimate details or approvals requiring quick action
• Occasional promotional messages or seasonal offers (with your consent)

3.2 Frequency & Control

Message frequency varies depending on your engagement with us. You are always in control—reply STOP to unsubscribe or HELP for assistance at any time.

3.3 Carrier & Cost

Standard message and data rates may apply. Your carrier is not responsible for delayed or undelivered messages.

3.4 Security

While we make every effort to keep your data safe, SMS is not encrypted and can be less secure than other channels. Please avoid sharing sensitive information such as payment details over text.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and measure the effectiveness of our marketing campaigns. Cookies may remember your preferences, help us deliver relevant ads, and track aggregated usage statistics. You can control or disable cookies in your browser settings, but some site features may not function properly without them.

5. How We Share Information

We share personal data only when necessary:

• Service Providers: Contractors, subcontractors, and third-party platforms that help us operate our business
• Legal Authorities: When disclosure is required to comply with the law or protect our rights
• Business Transfers: In the event of a merger, acquisition, or restructuring

We do not sell or rent your information to marketers or unrelated third parties.

6. Data Security & Retention

We implement administrative, physical, and technical safeguards to protect your personal information. While no system is 100% secure, we take reasonable precautions to reduce risks of unauthorized access, disclosure, alteration, or destruction. Data is retained only as long as necessary to fulfill the purposes outlined or as required by law.

7. Your Privacy Rights

You may have certain privacy rights under state or federal law, including the right to:

• Access and review the information we hold about you
• Request corrections to inaccurate or incomplete data
• Opt out of marketing communications at any time
• Request deletion of your personal information, subject to legal or contractual obligations

If you wish to exercise your rights, please contact us using the details below. We may need to verify your identity before responding.

8. Children’s Privacy

Our services are designed for homeowners and adult clients. We do not knowingly collect information from children under 13. If you believe your child has provided us with personal information, please contact us immediately and we will take steps to delete it.

9. International Users

G1 Remodeling primarily serves customers in the United States. If you access our website or services from outside the U.S., you consent to your data being transferred to and processed in the U.S., where data protection laws may differ from those in your country.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a new “Last Updated” date. We encourage you to review this page regularly for the latest information.

11. Contact Us

If you have questions about this Privacy Policy, our SMS program, or how your data is handled, you can reach us at:

• Phone: 405-696-4050
• Email: info@g1remodeling.com
• Website: www.g1remodeling.com
• Postal: G1 Remodeling, Edmond & Oklahoma City, OK